Health complexity

Pursuing Perfection P2

Pursuing Perfection is an international initiative to radically improve the quality of healthcare. It began in the US in 2001 by Institute for Healthcare Improvement (IHI), and it was piloted in the UK by the NHS Modernisation Agency in four health and social care communities, Bradford, Central Norfolk, Lambeth & Southwark and North & East Devon. Three further communities - Luton & Dunstable, Northumbria and East Lancashire are taking forward the full initiative as non-funded Associate sites.

A "perfect" health and social care community can be defined as a place where there are:

  • No avoidable deaths or disease
  • No harm
  • No unnecessary pain
  • No waste
  • No delays
  • No feelings of helplessness
  • No inequality

"Why pursue perfection? Because that way you will achieve as much as you possibly can. If you aim for the top and get halfway there, you've got something which will still make an enormous difference to patients. If you only aim halfway and don't get there, patients are going to loose out." Dennis Molloy, Patient, Chair of Lambeth Breathe Easy Group.

The data will be gathered using qualitative research methods of interviewing key informants by purposive and snowball sampling and the observation of key meetings. Analysis will be on three levels, thematic, through the lens of complexity theory and from a philosophical perspective

Read more about the findings of the research by downloading the report: