Medicine, Nursing and Allied Health Professions


Skills for Patient-centred Care

Module titleSkills for Patient-centred Care
Module codeHPDM063
Academic year2021/2
Module staff

Mrs Angela Lait (Lecturer)

Duration: Term123
Duration: Weeks


Number students taking module (anticipated)


Description - summary of the module content

Module description

Effective communication and holistic clinical assessment are central to interactions with patients in healthcare. This module will give you a background in the systematic approaches around history taking, physical examinations and communication techniques to encourage behaviour change for healthy lifestyles. 

Learning activities will encourage reflection, discussion.  

This module is suitable for healthcare professionals who wish to develop their skills in developing effective patient partnerships for delivering patient-centred clinical care.

Module aims - intentions of the module

This module aims to develop your confidence  and understanding of  clinical assessments and empowering patients to self-care. Patient-centred issues in healthcare will be explored along with along ethical issues, communicating with specific patient groups and their carers, and written communication. 

Additionally, the basics of physical examination and behaviour change techniques will be covered.

Intended Learning Outcomes (ILOs)

ILO: Module-specific skills

On successfully completing the module you will be able to...

  • 1. Describe and demonstrate a systematic approach to history taking that can be tailored to consulting with patients in different clinical settings
  • 2. Gain an understanding of systematic clinical examinations

ILO: Discipline-specific skills

On successfully completing the module you will be able to...

  • 3. Describe and demonstrate how professional values are incorporated into clinical practice
  • 4. Communicate to promote patient activation for positive lifestyle change

ILO: Personal and key skills

On successfully completing the module you will be able to...

  • 5. Employ effective verbal communication techniques with patients and colleagues
  • 6. Reflect on own performance and give constructive feedback to colleagues

Syllabus plan

Syllabus plan

Whilst the module’s precise content may vary from year to year, an example of an overall structure is as follows:

• History taking skills with a patient-centred approach and reference to consultation models

• Identifying the ideas, concerns and expectations of the patient

• Clinical examination skills with a focus on vital signs, the cardiovascular and respiratory systems

• Healthcare record keeping

• Tailoring communication to specific population groups

• Techniques for promoting patient activation and self-care

Learning and teaching

Learning activities and teaching methods (given in hours of study time)

Scheduled Learning and Teaching ActivitiesGuided independent studyPlacement / study abroad

Details of learning activities and teaching methods

CategoryHours of study timeDescription
Scheduled Learning & Teaching activities4Seminars, presentations and discussion groups.
Guided independent study. 36E-learning. Online pre- and post-contact day activities
Guided independent study. 24Workplace learning. Engaging and reflecting on clinical practice
Guided independent study44Guided independent study
Guided independent study40Assignment work. Portfolio research and writing


Formative assessment

Form of assessmentSize of the assessment (eg length / duration)ILOs assessedFeedback method
Submission of one portfolio entry of workplace based learning events300-500 words1-6Written

Summative assessment (% of credit)

CourseworkWritten examsPractical exams

Details of summative assessment

Form of assessment% of creditSize of the assessment (eg length / duration)ILOs assessedFeedback method
Submission of portfolio entries of skills and workplace based learning 1001500 words1-6Written


Details of re-assessment (where required by referral or deferral)

Original form of assessmentForm of re-assessmentILOs re-assessedTimescale for re-assessment
Submission of portfolio entries of skills and workplace based learning (100%)Submission of portfolio entries of skills and workplace based learning (1500 words)1-6Typically within six weeks of the result


Indicative learning resources - Basic reading

Moulton, L. (2007). The naked consultation : a practical guide to primary care consultation skills. Oxford; Seattle, Radcliffe Pub.

Macleod, J., et al. (2005). Macleod's clinical examination. Edinburgh; New York, Elsevier Churchill Livingstone.

Silverman, J., et al. (2013). Skills for communicating with patients. Oxford; San Francisco, Radcliffe Pub.

Indicative learning resources - Web based and electronic resources

Tailoring care:

Farmer, C., Fenu, E., O'Flynn, N. and Guthrie, B., 2016. Clinical assessment and management of multimorbidity: summary of NICE guidance. BMJ: British Medical Journal (Online), 354.


Patient Activation Measures: 


Communicating with dementia patients 


Motivational interviewing

Rollnick, S., Butler, C.C., Kinnersley, P., Gregory, J. and Mash, B., 2010. Competent novice: motivational interviewing. BMJ: British Medical Journal, 340(7758), pp.1242-1245.


Communicating with relatives

Al-Jawad, M., Winter, R. and Jones, E., 2017. Communicating with relatives. BMJ, 359, p.j4527.

Module has an active ELE page

Credit value15
Module ECTS


NQF level (module)


Available as distance learning?


Origin date


Last revision date