General Practice Patient Survey (GPPS)

The national General Practice Patient Survey involves the annual survey of 5.5 million people across all 8,500 English general practices. Results arising from the survey are used to determine the allocation of around £65 million of NHS resource. Peninsula Medical School, in partnership with colleagues from the University of Cambridge, have been instrumental in the development of the survey and are now undertaking a series of research projects examining the reliability and validity of the data arising from the survey.

This national postal survey was first conducted in 2007 but was substantially extended in 2008/9. The data represent a vitally important resource, not only for the allocation of NHS resource but also in the provision of substantial data informing NHS management and delivery of care.

This is a collaborative study between Peninsula Medical School (now University of Exeter Medical School) and the University of Cambridge.

Work packages 1 and 2 - series of analysis relating to the extensive GP Patient Survey dataset resulting in numerous publications.

Work package 3 - qualitative research exploring GP and practice teams' understanding of results arising from the National Survey.

Work package 4 - simulated patient study ("mystery shopper") survey of access to general practices, relating practice scores to measured experience of accessing care using a simulated patient methodology.

Work package 5 - GPPS and "hard to reach" populations - how young people and those in contact with the Criminal Justice System perceive the GP Patient Survey.

Core Staff

Professor John Campbell, Professor of General Practice & Primary Care
Professor Martin Roland, Health Services Research Group, Cambridge University
Dr Marc Elliot, RAND Corporation, Boston, USA

Study Dates: March 2010-March 2012

Location of Study:
South West: Devon, Plymouth, Torbay, and Cornwall & Isles of Scilly
South East: Cambridge

Funding: Department of Health

University of Exeter Medical School (Primary Care)
Smeall Building
St Luke’s Campus
Tel: 01392 722741
Fax: 01392 432223
Contact: Professor John Campbell