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Mrs Mary Carter

Mrs Mary Carter

Associate Research Fellow

2742

College House 2.20

Mary has worked in health research for 15 years on a range of studies, which have mainly been based in general practices, involving clinical and administrative staff, and patients.  These have included studies which used technological approaches designed to improve the patient experience, such as real-time feedback systems and online consultations with GPs.  As well as using her qualitative research skills, she has also conducted a ‘mystery shopper’ examination of the availability of GP appointments in 40 general practices, and was a researcher on a multi-centre randomised controlled trial (the MIR study) which investigated the effectiveness of adding Mirtazapine to an existing anti-depressant for treatment-resistant depression.  After completing a brief contract with the Mental Health Research Group, Mary has recently started working on the Singing for People with Aphasia (SPA) pilot trial. 

Qualifications

BA History & Politics, University of York , 1981
MSc Information Technology, Bristol Polytechnic, 1990
PG Diploma Clinical Research, Peninsula Medical School, 2008 

Research

Research interests

  • Patient experience
  • Organisation and delivery of primary care
  • Mental health

Research projects

  • SPA (Singing for People with Aphasia) pilot trial 

Key publications | Publications by category | Publications by year

Publications by category


Books

Carter MARY, ROLAND M, CAMPBELL JOHN, BREARLEY S (2009). Using the GP Patient Survey to improve patient care: a guide for general practices., National Primary Care Research and Development Centre.
CARTER MARY, ROLAND M, BOWER P, GASK L, GRECO M, JENNER D (2004). Improving your practice with patient surveys. Manchester, National Primary Care Research and Development Centre.
Greco M, Carter M (2002). Improving Practice Questionnaire (IPQ) Tool Kit a Tool Kit for General Practice.

Journal articles

Wright C, Davey A, Elmore N, Carter M, Mounce L, Wilson E, Burt J, Roland M, Campbell J (2017). Patients' use and views of real-time feedback technology in general practice. Health Expect, 20(3), 419-433. Abstract.  Author URL.  Full text.
Carter M, Davey A, Wright C, Elmore N, Newbould J, Roland M, Campbell J, Burt J (2016). Capturing patient experience: a qualitative study of implementing real-time feedback in primary care. Br J Gen Pract, 66(652), e786-e793. Abstract.  Author URL.
Sansom A, Calitri R, Carter M, Campbell J (2016). Understanding quit decisions in primary care: a qualitative study of older GPs. BMJ Open, 6(2). Abstract.  Author URL.  Full text.
Roberts MJ, Campbell JL, Abel GA, Davey AF, Elmore NL, Maramba I, Carter M, Elliott MN, Roland MO, Burt JA, et al (2014). Understanding high and low patient experience scores in primary care: analysis of patients' survey data for general practices and individual doctors. BMJ, 349 Abstract.  Author URL.  Full text.
Campbell JL, Carter M, Davey A, Roberts MJ, Elliott MN, Roland M (2013). Accessing primary care: a simulated patient study. British Journal of General Practice, 63(608). Abstract.
Asprey A, Campbell JL, Newbould J, Cohn S, Carter M, Davey A, Roland M (2013). Challenges to the credibility of patient feedback in primary healthcare settings: a qualitative study. British Journal of General Practice, 63(608). Abstract.
Davey A, Carter M, Campbell JL (2013). Priorities for young adults when accessing UK primary care: literature review. Prim Health Care Res Dev, 14(4), 341-349. Abstract.  Author URL.
Davey A, Asprey A, Carter M, Campbell JL (2013). Trust, negotiation, and communication: young adults' experiences of primary care services. BMC Fam Pract, 14 Abstract.  Author URL.  Full text.
Wyatt K, Carter M, Mahtani V, Barnard A, Hawton A, Britten N (2008). The impact of consumer involvement in research: an evaluation of consumer involvement in the London Primary Care Studies Programme. Fam Pract, 25(3), 154-161. Abstract.  Author URL.
Macleod K, Carter M, Asprey A, Britten N, Dean J, Hillson R, Mackie A, Morrish N (2007). A review of the job satisfaction and current practice of consultant diabetologists in England--barriers and successes. Diabet Med, 24(9), 946-954. Abstract.  Author URL.

Publications by year


2017

Wright C, Davey A, Elmore N, Carter M, Mounce L, Wilson E, Burt J, Roland M, Campbell J (2017). Patients' use and views of real-time feedback technology in general practice. Health Expect, 20(3), 419-433. Abstract.  Author URL.  Full text.

2016

Carter M, Davey A, Wright C, Elmore N, Newbould J, Roland M, Campbell J, Burt J (2016). Capturing patient experience: a qualitative study of implementing real-time feedback in primary care. Br J Gen Pract, 66(652), e786-e793. Abstract.  Author URL.
Sansom A, Calitri R, Carter M, Campbell J (2016). Understanding quit decisions in primary care: a qualitative study of older GPs. BMJ Open, 6(2). Abstract.  Author URL.  Full text.

2014

Roberts MJ, Campbell JL, Abel GA, Davey AF, Elmore NL, Maramba I, Carter M, Elliott MN, Roland MO, Burt JA, et al (2014). Understanding high and low patient experience scores in primary care: analysis of patients' survey data for general practices and individual doctors. BMJ, 349 Abstract.  Author URL.  Full text.

2013

Campbell JL, Carter M, Davey A, Roberts MJ, Elliott MN, Roland M (2013). Accessing primary care: a simulated patient study. British Journal of General Practice, 63(608). Abstract.
Asprey A, Campbell JL, Newbould J, Cohn S, Carter M, Davey A, Roland M (2013). Challenges to the credibility of patient feedback in primary healthcare settings: a qualitative study. British Journal of General Practice, 63(608). Abstract.
Davey A, Carter M, Campbell JL (2013). Priorities for young adults when accessing UK primary care: literature review. Prim Health Care Res Dev, 14(4), 341-349. Abstract.  Author URL.
Davey A, Asprey A, Carter M, Campbell JL (2013). Trust, negotiation, and communication: young adults' experiences of primary care services. BMC Fam Pract, 14 Abstract.  Author URL.  Full text.

2009

Carter MARY, ROLAND M, CAMPBELL JOHN, BREARLEY S (2009). Using the GP Patient Survey to improve patient care: a guide for general practices., National Primary Care Research and Development Centre.

2008

Wyatt K, Carter M, Mahtani V, Barnard A, Hawton A, Britten N (2008). The impact of consumer involvement in research: an evaluation of consumer involvement in the London Primary Care Studies Programme. Fam Pract, 25(3), 154-161. Abstract.  Author URL.

2007

Macleod K, Carter M, Asprey A, Britten N, Dean J, Hillson R, Mackie A, Morrish N (2007). A review of the job satisfaction and current practice of consultant diabetologists in England--barriers and successes. Diabet Med, 24(9), 946-954. Abstract.  Author URL.

2004

CARTER MARY, ROLAND M, BOWER P, GASK L, GRECO M, JENNER D (2004). Improving your practice with patient surveys. Manchester, National Primary Care Research and Development Centre.

2002

Greco M, Carter M (2002). Improving Practice Questionnaire (IPQ) Tool Kit a Tool Kit for General Practice.

Editorial responsibilities

  • Reviewer, Medical Education

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